Warranties: Rights of Vehicle Owners
In this subchapter:
(1) "Impairment of market value" means a substantial loss in market value caused by a defect specific to a motor vehicle.
(2) "Owner" means a person who:
(A) purchased a motor vehicle at retail from a license holder and is entitled to enforce a manufacturer's warranty with respect to the vehicle;
(B) is a lessor or lessee, other than a sublessee, who purchased or leased the vehicle from a license holder; or
(C) is the transferee or assignee of a person described by Paragraph (A) or (B), a resident of this state, and entitled to enforce the manufacturer's warranty.
(3) "Reasonable allowance for use" means the amount directly attributable to use of a motor vehicle when the vehicle is not out of service for repair.
(4) "Serious safety hazard" means a life-threatening malfunction or nonconformity that:
(A) substantially impedes a person's ability to control or operate a motor vehicle for ordinary use or intended purposes; or
(B) creates a substantial risk of fire or explosion.
§ 2301.602. Duty of Board
(a) The board shall cause a manufacturer, converter, or distributor to perform an obligation imposed by this subchapter.
(b) The board shall adopt rules for the enforcement and implementation of this subchapter.
§ 2301.603. Conformance With Warranty Required
(a) A manufacturer, converter, or distributor shall make repairs necessary to conform a new motor vehicle to an applicable manufacturer's, converter's, or distributor's express warranty.
(b) Subsection (a) applies after the expiration date of a warranty if:
(1) during the term of the warranty, the owner or the owner's agent reported the nonconformity to the manufacturer, converter, or distributor, or to a designated agent or franchised dealer of the manufacturer, converter, or distributor; or
(2) a rebuttable presumption relating to the vehicle is created under Section 2301.605.
(c) This subchapter does not limit a remedy available to an owner under a new motor vehicle warranty that extends beyond the provisions of this subchapter.
§ 2301.604. Replacement of or Refund for Vehicle
(a) A manufacturer, converter, or distributor that is unable to conform a motor vehicle to an applicable express warranty by repairing or correcting a defect or condition that creates a serious safety hazard or substantially impairs the use or market value of the motor vehicle after a reasonable number of attempts shall reimburse the owner for reasonable incidental costs resulting from loss of use of the motor vehicle because of the nonconformity or defect and:
(1) replace the motor vehicle with a comparable motor vehicle; or
(2) accept return of the vehicle from the owner and refund to the owner the full purchase price, less a reasonable allowance for the owner's use of the vehicle, and any other allowances or refunds payable to the owner.
(b) A refund made for a vehicle for which there is a lienholder shall be made to the owner and lienholder in proportion to each person's interest in the vehicle.
(c) As necessary to promote the public interest, the board by rule:
(1) shall define the incidental costs that are eligible for reimbursement;
(2) shall specify other requirements necessary to determine an eligible cost; and
(3) may set a maximum amount that is eligible for reimbursement, either by type of eligible cost or by a total for all costs.
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